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SAP Implementation & Maintenance - Services
Implementation Offerings
Ayan Tech has a cost effective global delivery model with process maturity, well laid out plan for Knowledge transition, efficient problem management, skilled resources to handle enhancement, well trained team to commit to service level agreements.
Our model is intended to reduce cost of ownership on maintenance, and achieve year-to-year productive gains.
Ayan Tech Team operates on a flexible time and flexible calander set-up. The consultants are prepared to work on customer calendar and time zones for effective support. Ayan also support customer with round the clock operations.
Ayan Tech does SAP application maintenance and support using a shared service model. This model is aimed to reduce the cost of ownership as the cost is spread across the customers availing this service.
Ayan Tech development methodology
Understanding the business imperatives
Understanding the current process and data flows.
Assessing the current technology framework under which the new solution will have to function.
Developing a consensus conceptual design of the solution.
Developing a high level project plan.
Verifying our understanding for correctness (Baseline assessment).
Documenting the Architecture and design of the solution.
Building the components and codes required to carry out the requirements and perform the unit testing of the same.
Performing an End-to-End testing with the Applications to be integrated.
Getting the required sign after the production rollout.
Ayan Tech SAP AMS covers variety of integration platforms, entire Enterprise Core Component Modules, Portal applications, CRM, SRM, BI, PI/XI and Basis components.
We build re-usable application service components and aggregating them into a framework shall be required for providing consistent application services across the application.
Ayan Tech has ability to ramp-up and ramp-down teams with short duration notification in order to meet customer requests and requirements for projects with high volume, and complex technical needs with a flexible model project based or T&M mode.
Ayan Tech uses solution manager tools to track the projects and issues.
Ayan works with its partners to provide both application and infrastructure support and maintenance for its customers.
Application Maintenance Support includes
Level 2 and Level 3 support
Development and Functional Support
Basis Support
Ayan Tech team is oriented on the SLA requirements and responsibilities established for various activities that need to be carried out during AMS.
Ayan Approach during implementation is to ease the maintenance after implementation. Ayan team always takes an approach of continuing the support and maintenance after the implementation, hence their implementation focuses on how best to document, standardize and optimize the processes during the support.